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We’re Here to Help
Have a question about your order, shipping, payment, or one of our products? The Home Product Hub support team is here to provide quick and reliable assistance. Whether you need help before placing an order or after your purchase, we’re just a message away.
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Free Shipping
On orders above ₹999
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100% Secure
SSL encrypted checkout
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7-Day Support
Real humans, real help
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Quality Assured
Every product verified
Get in Touch
Phone: +91 7091 324 382
Address
Home Product Hub
543, Gali No. 5A Near Ahuja Suites, Govindpuri New Delhi – 110019 India
Frequently Asked Questions
What types of home products does Home Product Hub sell?
Home Product Hub offers a wide range of home and kitchen products including kitchen essentials, cookware, storage and organisation products, daily-use household items, electric home appliances, smart home gadgets, water bottles, cleaning tools, bathroom accessories, and much more. We are a one-stop online home products store for everything your home needs.
How do I know the product quality is good before buying?
Every product on HomeProductHub goes through an internal quality review before being listed. We also display verified customer reviews with star ratings so you can see what real buyers say. Our detailed product descriptions, high-quality images, and specifications give you everything you need to make a confident purchase decision.
Do you offer free shipping on home products?
Yes! We offer free shipping on all orders above ₹999. For orders below this amount, a nominal shipping charge applies at checkout. We ship pan-India and deliver to all major cities and most towns across India through our trusted logistics partners.
What is the return policy for home and kitchen products?
Cancellations and refunds are available within twenty-four hours of placing an order. After twenty-four hours, refund requests will not be accepted. Approved refunds may receive up to 80% of the order value after applicable deductions.
Which payment methods are accepted?
We accept all major Indian payment methods including UPI (GPay, PhonePe, Paytm), credit and debit cards (Visa, Mastercard, RuPay), net banking, and Cash on Delivery (COD). All online transactions are SSL-encrypted for your security. You can also use EMI options on select credit cards for larger purchases.
How long does delivery take for home products in India?
Most orders are dispatched within 24 hours of payment confirmation. Standard delivery takes 3–6 business days depending on your location. Metro cities like Delhi, Mumbai, Bengaluru, and Hyderabad typically receive orders within 2–3 days. You’ll receive tracking information via SMS and email so you can follow your order in real time.
Are your kitchen essentials safe to use in Indian cooking conditions?
Absolutely. All our kitchen products are specifically selected with Indian cooking needs in mind — high heat tolerance, compatibility with Indian gas stoves and induction cooktops, BPA-free materials, and food-grade certifications where applicable. We don’t sell products that don’t meet basic Indian kitchen safety standards.
Can I track my order after it's placed?
Yes. Once your order is dispatched, you’ll receive a tracking ID via SMS and email. You can use this to track your shipment on the courier partner’s website or directly through your HomeProductHub account under ‘My Orders’. Our support team is also available to assist with any delivery queries.
Do you sell genuine products or are they duplicates?
All products sold on Home Product Hub are 100% genuine. We work directly with verified manufacturers and authorised distributors. We do not deal in counterfeit or replica goods. If you ever receive a product that you suspect is not authentic, please contact our support team immediately and we will resolve it without delay.
How can I contact Home Product Hub customer support?
You can reach our customer support team 7 days a week through multiple channels: live chat on our website, email at support@homeproducthub.in, or via WhatsApp 7091324382. We aim to respond to all queries within 2–4 hours during business hours. For urgent issues, live chat is the fastest way to get help.